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Superior Hair Quality | Long Lifetime | Tangle Free & Minimal Shedding | World Wide Free shipping

FAQ

Because we are superior in the quality of our products as we have carried out quality checks among 50 different suppliers to get the finest hair. Eliana Hunter’s hair is also untreated from harsh chemicals compared to what most other hair suppliers use. This allows our hair to maintain such a fine quality with such a long shelf life. This is precisely why we can promise you this high quality through our service, the 3 months guarantee.

Eliana Hunter stands for quality not only in products but also in the way we treat our customers. We do our best to accommodate and give our customers that little bit extra to make them more than satisfied. We want to convey to our customers a sense of luxury, togetherness and what women do best, beauty!

It is very possible that we can help you and offer the product you are looking for. Please contact us and we will make sure to help you in the best possible way.

Eliana Hunters hair lasts between 1-2 years for our Classic products and 1-5 years for our Premium products (provided you follow our care instructions).

Contact us and we will help you. The best way to reach us is by chat or email.

See under the category “Care advice“.

It’s normal for loose hair to shed just like your own hair. If you experience a lot of shedding within 1-3 months of your purchase, it will be covered by the warranty. If you have any further questions, please contact us.

Yes, try to avoid alcohol-based hair care products.

Yes, our loose hair can handle any type of colour treatment.

No, we advise you not to perm loose hair as the liquid used for perming is too strong.

If you are bathing in salt or chlorinated water, we recommend using a bathing cap to protect your hair. This also applies if you are on a fast.

Lace closure and Lace frontal are a complement to your loose hair. Lace closure and Lace frontal are attached to a thin lace fabric which makes it look like a natural scalp. The difference between Lace closure and Lace frontal is the size. Lace closure is usually attached in the middle of the head while Lace frontal is attached from ear to ear.

You are always welcome to contact us at info@elianahunter.com to get in touch with our hair consultants.

We will do our best to reply to your email within 24 hours.

Since all our orders are customized for each individual customer, it takes about 7-10 days for us to get the product to our warehouse depending on the product you order then (about 3-5 working days) we will send out a tracking ID linked to your order via Postnord.

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