Privacy Policy – General Data Protection Regulation (GDPR)
Who we are
Our website address is: https://elianahunter.com. This Privacy Policy (2022-08-01) explains how Eliana Hunter AB (organisation no. 559379-0974) collects, stores, processes and discloses your personal information.
Our purpose in collecting personal data
As a company, Eliana Hunter AB complies with the General Data Protection Regulation (GDPR). In connection with your registration and order, you agree that we will store and use your data in accordance with the GDPR in our business for the purpose of fulfilling the contract with you. If the information about you is inaccurate, incomplete, or irrelevant, you can request that it be corrected or deleted as per the GDPR.Where do we store your personal data?
Your personal information is stored within the EU/EEA.
How do we process personal data?
- Name
- Personal number / Company number (only when payment against invoice is requested)
- Address
- Telephone number
- IP address (only when ordering via our website)
- Details of products/services you have ordered and communication with customer service and service issues.
What is the purpose, legal basis, and duration of the processing of your personal data?
| Reason for processing personal data | Legal basis | Time we keep the data |
| For the purpose of fulfilling our obligations to you, such as purchase and invoicing/payment. | Execution of purchase agreements | 3 years |
| Assisting you with warranty issues and providing support. | Execution of purchase agreements | 3 years |
| To provide you with better service by seeing your purchase history, orders, communications, and service cases. | Balance of interests | Until you withdraw your consent |
| We will contact you via email or postal mail regarding updates on the products/services you have purchased and marketing of products we think you may find interesting. | Balance of interests | Until you withdraw your consent |
| A payment plan assessment can be made in order to offer you the best payment option. | Execution of purchase agreements | Until possibly. credit check is carried out |
| Accordingly, current legislation, such as accounting laws, must be followed. | Legal obligation | 7 years |
Comments
In order to detect spam, we collect the data displayed in the comment form as well as the visitor’s IP address and user agent string.
The Gravatar service may determine whether you are registered by sending an anonymised string generated from your email address (also called a hash value). You can find the Gravatar privacy policy at https://automattic.com/privacy/. Your profile picture will be displayed alongside your comment once it has been approved.Media
It is recommended that you avoid uploading images to the website that contain GPS location data in the EXIF data. Visitors to the website can download and retrieve all positioning data from images uploaded to the website.
Cookie files
We save your name, email address, and website address in cookie files when you leave a comment on our website. This is to save you from having to fill in these details again the next time you leave a comment.
Logging in to this website will create a temporary cookie file to check if your browser accepts cookies. This cookie file contains no personally identifiable information and is deleted when you close your browser.
Additionally, we will create several cookie files when you login to store information about your logins and screen layout choices. Login cookies are valid for two days, while layout selection cookies are valid for one year. If you select “Remember me”, your cookie will remain for two weeks. Your login cookie files will be deleted if you log out of your account.
You will receive an additional cookie file when you edit or publish an article. This cookie file contains no personal information, but only the post ID of the article you just edited.
Other websites’ embedded content
There may be embedded content on this website (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other site directly.
In addition to collecting information about you, these websites may use cookies, embed additional third-party tracking, and monitor your interaction with said embedded content. This includes tracking your interaction with the embedded content if you have an account and are logged into the website.
Analysis
Data we share with third parties
For the purpose of fulfilling and delivering your order, we sometimes share information and contact details with certain recipients.
These recipients can be,
- Delivery providers – In order to deliver your order, we have agreements with Postnord, DHL, etc. These companies may only process your personal data in accordance with our express instructions and may not use it in any other way.
- Various payment service providers – Our company has agreements with a variety of payment service providers, such as Klarna AB and VISA/Mastercard, to offer a variety of payment solutions. Payment service providers are responsible for their own processing of your personal data, and they are subject to their own terms and conditions. When choosing a payment method on the site, you’ll find information on their terms and conditions and how personal data will be handled.
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Transfers outside the European Union
Your personal information is never shared with third parties.
What is the prcess for sharing your data?
Your personal data will only be shared in the following situations:
- To suppliers of products and services for direct delivery to the end customer (to offer a faster delivery).
- To our bank and our card provider.
- To credit reference agencies for credit assessment (only if invoice is chosen as payment method).
- To our newsletter provider.
The companies we share your data with may not use your data for anything other than what we agree upon at each specific point in time (for example, a shipping company may use your personal data only for the purpose of making a specific delivery). In accordance with legal requirements, we may also share your data with authorities like the police or the tax authority.
Your data is kept for a certain amount of time
IComments and their metadata are saved indefinitely because we need to be able to find and approve follow-up comments automatically, not queue them.
Your website users’ personal data is also stored in their user profile if they register (if any). Users have the right to view, edit or delete their personal information at any time (with the exception that they cannot change their username). Site administrators can also view and edit this information.
Your data rights
You can request an export file of your personal data if you have an account or have made any comments on this site. This includes any information that you have given us. You can also request that we delete any personal data we hold about you. This does not include any data that we are required to keep for administrative, legal, or security reasons.
If you wish to have access to your personal data processing, you have the right to access and modify the data we have stored about you. You have the right to:
- Inquire about the information we have collected about you.
- Request that we correct inaccurate information.
- Request that we delete your personal data.
- Object to our processing of your data (for example, if it is inaccurate).
- Request that your data not be used for direct marketing purposes.
The easiest way to opt out of receiving further newsletters is to click on the opt-out link at the bottom of the newsletter. It is only possible to delete personal information if it is no longer needed for the purpose for which it was collected. However, please note that there may be legal requirements (e.g. in accounting and tax legislation) that prevent us from erasing your personal data at the requested time.
Security of data
Unauthorised access to, modification of, or distribution of your data is prevented by measures (both technical and organisational) on our website and other systems.
Your data is sent to the following places
An automated spam detection service may be used to check visitor comments.
Contact information for you
Please contact us at info@elianahunter.com if you have any questions or concerns about how we process your personal data.
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